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Privacy Policy

Last updated: April 16, 2026

Total Tankless ("we," "us," or "our") operates the website totaltankless.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact or estimate request form (name, email, phone, ZIP code)
  • Call our phone number
  • Subscribe to our newsletter or blog updates
  • Interact with us on social media

Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • IP address and approximate geographic location
  • Pages visited and time spent on those pages
  • Referring website or search terms

How We Use Your Information

We use collected information to:

  • Respond to your estimate requests and inquiries
  • Connect you with vetted local plumbing professionals in your area
  • Improve our website and services
  • Send service-related communications
  • Analyze site usage and trends

Information Sharing

We may share your information with:

  • Service partners: Vetted local plumbing professionals in your area to facilitate estimate requests and service delivery
  • Analytics providers: Third-party analytics services to help us understand site usage
  • Legal requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Cookies and Tracking

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: