Expert Service, Not Sales Pressure
Total Tankless was founded on a simple idea: homeowners deserve honest, expert advice about tankless water heaters — without the pressure to buy. We connect you with the best local plumbers in your area, provide free virtual estimates, and let you decide on your own timeline.
Our Mission
Total Tankless aims to be the leading digital resource for fair, honest, and reliable information for homeowners considering upgrading to tankless water heaters. We partner with the best plumbers in each market — professionals who are committed to the Total Tankless ethos of education over sales.
Our goal is to provide world-class expertise, fast and free online estimates, and 24/7 customer service. We carefully vet each of our local service providers to ensure they meet our standards for technical skill, professionalism, and customer care.
What Makes Us Different
We Provide Service, Not Sales
Our goal is to provide honest, clear information that helps you make an informed decision. When you're ready to book an on-site estimate with our local partners, we're happy to connect you — but that's on your time and schedule, not ours.
Tankless Specialists Only
We don't do general plumbing. Every plumber in our network specializes in tankless water heater systems — installation, repair, and maintenance. That specialization means better results for you.
Vetted Local Partners
Every plumber who joins the Total Tankless network goes through a rigorous vetting process. We verify licenses, insurance, manufacturer certifications, and customer reviews before accepting any partner.
Meet Our Team
James Mitchell
Licensed Master Plumber & Lead Technical Advisor
James Mitchell is a retired licensed master plumber with over 25 years of experience specializing in tankless water heater systems. As the lead technical advisor for Total Tankless, he oversees installation standards and plumber vetting across all markets.
Maria Santos
Customer Experience Manager
Maria Santos manages the customer experience at Total Tankless, ensuring every homeowner receives clear, honest information about their tankless water heater options. Based in Tampa, FL, she brings 10 years of home services industry experience to the team.